RHIO Provider Portal.

Friday, July 18th is Moving Day

Because the RHIO's office is moving on 7/18, there may be a few hours when the RHIO's Support Line and Fax Line are down.  However, staff will respond to emails at info@grrhio.org as well as to online requests for Technical Support.  We appreciate your patience.

RGHS Hospital Reports 

The Rochester RHIO now receives hospital reports from all 18 participating hospitals in the 13-county service area.  These clinical reports are available to VHR users.  Hospital reports are also delivered via electronic results delivery to connected physician practices, where the provider is indicated on the report.

VHR Fees Discontinued

We are pleased to announce that the Rochester RHIO became eligible to receive public funding on April 1st,  allowing us to discontinue charging for VHR licences. Rochester RHIO is pleased to be considered a "Qualified Entity" and now will move forward as a regional hub for the SHIN-NY.  

In the coming weeks and months we will share more information with you about changes to our local policies as we comply with new requirements to allow for health information exchange across Upstate New York, and the Metro NY region.

RHIO Alerts

The RHIO will send physician practices notification when their patients are admitted or discharged from any of the hospitals and emergency departments in our 13 county region. Simple. Direct. Essential. Free. Contact the RHIO for more information, info@grrhio.org or 1-877-865-RHIO. More Info.

Great Support... quick and secure

Need support?  It's now simple to give the RHIO the information needed to quickly resolve any problem you encounter in using RHIO services.

Simply click on the "Technical Support" link on the left, and complete the quick form.  This message will be securely sent to the RHIO support team for quick resolution.



Current vitals

  • 1.3 million patients in Master Patient Index (MPI).
  • 19 Hospitals provide patient data to the exchange.
  • 850,000 patients have consented to participating.
  • 1,000 physicians are connected to the exchange.
  • 230 physician practices receive their results electronically through the RHIO. 




Log in to the RHIO Provider Portal to access the new DIRECTory