Important Information

Update Nov 13, 2019: RHIO's DIRECT Messaging Service is currently unavailable. We are actively working to remedy this and will continue to post updates here. For questions, contact Customer Support at 877.865.7446. 

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Download Community/Quality Measures

As healthcare reform continues, the industry’s headlong shift from fee-for-service to a pay-for-performance model means quality improvement projects have become more top-of-mind for hospitals and healthcare systems, and this means that clinical metrics are more important than ever.

The Community Metrics Cross Walk team is now providing links to the most updated documents for your review as you plan your data analytics program. 

For more information, visit the Training & Resources page.

FLPPS (Finger Lakes Performing Provider System)

RHIO integration is a key component of the New York State DSRIP projects. The Rochester RHIO is working closely with PPS organizations in our region to provide interoperability services that are foundational to improved Medicaid service delivery DSRIP is the NYS initiative to fundamentally change the healthcare delivery system by reinvesting in Medicaid with the primary goal of reducing avoidable hospital use by 25% over 5 years. More: What is DSRIP?

Learn more about DSRIP project connectivity on our RHIO Services page.

Image Enabled Results Delivery (IERD)

This feature allows you to click on a link embedded in the report to view the associated imaging study — it's simple and quick! IERD meets an MU2 (Meaningful Use, Stage 2) menu set requirement. IERD is live with Medent, eClinical Works and STI practices. To enable IERD at your practice, contact the RHIO team and your EHR vendor. Each EHR vendor needs to complete work with the RHIO to enable this service.

Great Support... quick and secure

Need support? It's simple to give the RHIO the information needed to quickly resolve any problem you encounter in using RHIO services. Log in to the Provider Portal and complete our Support Request form. You can also call 1-877-865-7446 (RHIO) to speak with one our representatives.