Thanksgiving Holiday Hours

Happy Thanksgiving! Rochester RHIO will be open normal business hours on Tuesday, November 24, 2020, and then as follows:

Wed., 11/25 - 8 a.m. - 3 p.m.
Thurs., 11/26 - Closed
Fri., 11/27 - Closed

Normal office hours resume Monday, November 30, 2020. On-call support remains available 24-hours a day, 7 days a week. For urgent matters over the weekend, call 1-877-865-7446 (RHIO). If you leave a message, someone will get back to you.

Our Mission

The mission of the Rochester RHIO is to provide the greater Rochester medical service area with a system for a secure health information exchange that allows for timely access to clinical information and improved decision making. The primary goal is to share patient healthcare information in a secure environment to improve patient care and to reduce system inefficiencies.

The Rochester RHIO is a critical link in the Statewide Health Information Network of New York (SHIN-NY), and seeks to collaborate with health information exchange efforts across New York State.

Emergency Preparedness

RHIO has partnered with state and county governments and emergency services organizations, ensuring critical data is available in times of crisis. In case of a State-declared emergency, family members can more rapidly locate loved ones receiving medical care across the region.

Learn more: How RHIO can help with family reunification during a state of emergency

Cross-Sector Data Exchange

Privacy and security of personal data is more important than ever in today's digital age. Rochester RHIO has commissioned the Cross-Sector Data Exchange: Data Use and Legal Privacy white paper to address the legal issues and opportunities associated with emerging applications.

Learn more: Pioneering Legal Framework for Cross-Sector Data Exchange and Legal Privacy

Increased Data Sources

When healthcare and community-based organizations (CBOs) connect with RHIO to share secure electronic data, patients benefit from harmonized communication and reduced workflow inefficiencies.

Learn more: Adding New Data Partners and Types

Tackling the Opioid Crisis Through Data Exchange

By engaging health homes and corrections in an innovative data exchange collaboration, RHIO is supporting the battle against the opioid crisis in our communities.