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MCMS Ask the Carrier: Wednesday, March 29 

The Rochester RHIO is excited to be in attendance once again at Monroe County Medical Society’s Ask the Carrier event on March 29 at the Rochester Riverside Convention Center! There are lots enhancements being made to our community health information exchange in 2017. Stop by our room to learn about these changes and how they benefit you. Haven't signed up yet? Register today

Contribute data to the Rochester RHIO today: 3 reasons why

1. Support urgent treatment for patients Sharing data with the Rochester RHIO supports efforts to deliver the highest quality healthcare for patients. Data sharing builds a more complete medical record for our entire community. More complete data can support urgent treatment for a patient admitted to an emergency department in one of our 13 counties.

2. Improve health care continuity and quality The primary goal of the RHIO is to share patient healthcare information in a secure, electronic environment that improves quality healthcare, increases provider communication, and reduces workflow inefficiencies. Using the RHIO can provide a more complete picture of a patient’s health information at the point of care.

3. Make patient care more efficient Several studies have shown that using the Rochester RHIO reduces duplicate and unnecessary testing. Care efficiency is improved by ensuring that everyone has access to the same patient information. Contact the Rochester RHIO today to find out how you can contribute data to our community health information exchange, and help support our 13-county region by continuing to build a stronger community health record.

Explore application goes electronic

The Rochester RHIO has begun its transition to electronic applications and is pleased to announce the availability of a new, online Explore application. The electronic application empowers the RHIO Administrator to apply for a provider’s enrollment with the Explore service by completing new applications via our secure, online Provider Portal.

To access the electronic Explore application, log into the Provider Portal.

The electronic Explore application requires the RHIO Admin to answer a series of questions similar to the paper-based, enrollment application format. The electronic applications will replace mailed, emailed, and faxed paper enrollment forms. Questions? Contact the Rochester RHIO or call 1-877-865-7446 (RHIO).

Download the Community Measures Crosswalk

As highlighted by the Healthcare Association of New York State (HANYS) in May 2016, the “…chaos of the current healthcare measurement environment” calls for healthcare providers to report hundreds of measures to government, commercial payers, accreditation agencies, professional societies, registries, and other organizations. While groups like HANYS work to lobby for a more consolidated approach to metrics and reporting, the RHIO wants to assist member organizations today in maintaining a consolidated, updated location for metrics issued by various entities. 

Download: 2016 Community Measures Crosswalk [Release Date: July 1, 2016]

The data provided in the Community Measures Crosswalk begins with the CMS Master List, issued by the Center for Medicare and Medicaid Services. We have started the process of identifying those measures that practices in our community have a need to access by adding tabs for MACRA, PCMH, FQHC, HEDIS, GRIPA, and more. Over time, new tabs will be added for individual payer programs, as well as other organizations or programs that issue metrics determined to be useful to the healthcare community. We anticipate each tab to be updated quarterly, or more often, as significant metrics updates are published. 

This information source will be a living set of documents. Comments and suggestions should be sent to:

The Community Measures Crosswalk Workgroup is a subgroup of the Rochester PCMH Collaborative. Members include:

  • Deb Blanchard, RRHS
  • Diane Dale, Canisteo Valley Family Medicine
  • Cynthia Korpal, URMC
  • Gloria Hitchcock, Rochester RHIO
  • Martha Osowski, URMC
  • Nancy Buffum-Herman, FLPPS

Want to join the Community Measures Crosswalk initiative? Want to contribute information? Email:

Finger Lakes PPS

RHIO integration is a key component of the New York State DSRIP projects. The Rochester RHIO is working closely with PPS organizations in our region to provide interoperability services that are foundational to improved Medicaid service delivery DSRIP is the NYS initiative to fundamentally change the healthcare delivery system by reinvesting in Medicaid with the primary goal of reducing avoidable hospital use by 25% over 5 years. More: DSRIP Program 

Learn more about DSRIP project connectivity on our RHIO Services page.

Image Enabled Results Delivery (IERD)

This feature allows you to click on a link embeded in the report and then view the associated imaging study — it's simple and quick! IERD meets an MU2 (Meaningful Use, Stage 2) menu set requirement. IERD is live with Medent, eClinical Works and STI practices. To enable IERD at your practice, contact the Deployment team and your EHR vendor. Each EHR vendor needs to complete work with the RHIO  to enable this service.

Great Support... quick and secure

Need support? It's simple to give the RHIO the information needed to quickly resolve any problem you encounter in using RHIO services. Log in to the Provider Portal and complete our Support Request form. You can also call 1-877-865-7446 (RHIO) to speak with one our representatives.