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How to clear your browser cache

Due to a RHIO Explore upgrade, users may experience "clocking" (patient summary pages looking like they are loading without ever loading). To resolve, users must clear their browser cache. Click here to download instructions on how to clear your cache.

Sign up for the HIPAA Webinar: July 19 

Register: 'HIPAA Compliance Training: July 19, 2018 - 1 p.m.'

Description: Join us for a 30-minute HIPAA compliance training program where Rochester RHIO will review updates to HIPAA privacy and security regulations.  Following the presentation, RHIO Privacy and Compliance Officer Amy Warner, Esq. will be available to answer any questions.

Milestone: 500 Data Sources

More organizations contribute secure data to Rochester RHIO

For years, Rochester has been at the forefront of digitally and securely sharing essential patient healthcare data between major health systems and related providers. Now, even more organizations that take part in the well-being of the community are participating. More than 500 data sources are part of RHIO's Contribute service, representing hundreds of healthcare organizaitons that serve more than a million residents each year. Read more.


Download Community/Quality Measures

The Community Metrics Cross Walk team is now providing links to the most updated documents for your review as you plan your data analytics program. These links are also located on the Training & Resources page.

FLPPS (Finger Lakes Performing Provider System)

RHIO integration is a key component of the New York State DSRIP projects. The Rochester RHIO is working closely with PPS organizations in our region to provide interoperability services that are foundational to improved Medicaid service delivery DSRIP is the NYS initiative to fundamentally change the healthcare delivery system by reinvesting in Medicaid with the primary goal of reducing avoidable hospital use by 25% over 5 years. More: What is DSRIP?

Learn more about DSRIP project connectivity on our RHIO Services page.

Image Enabled Results Delivery (IERD)

This feature allows you to click on a link embedded in the report to view the associated imaging study — it's simple and quick! IERD meets an MU2 (Meaningful Use, Stage 2) menu set requirement. IERD is live with Medent, eClinical Works and STI practices. To enable IERD at your practice, contact the RHIO team and your EHR vendor. Each EHR vendor needs to complete work with the RHIO to enable this service.

Great Support... quick and secure

Need support? It's simple to give the RHIO the information needed to quickly resolve any problem you encounter in using RHIO services. Log in to the Provider Portal and complete our Support Request form. You can also call 1-877-865-7446 (RHIO) to speak with one our representatives.