Finger Lakes Health is currently experiencing an interruption in delivery of electronic results. This interruption currently impacts Explore, Alerts, and Electronic Result Delivery. For questions, contact Rochester RHIO’s Customer Support Center at 1.877.865.7446. Thank You.
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The support tools you need. Questions? Contact Denise DiNoto, Rochester RHIO Community Services Director.
Should you have any other questions, contact Denise DiNoto, Rochester RHIO Community Services Director.
The Community Metrics Cross Walk team is now providing links to the most updated documents for your review as you plan your data analytics program. These links are also located on the Training & Resources page.
RHIO integration is a key component of the New York State DSRIP projects. The Rochester RHIO is working closely with PPS organizations in our region to provide interoperability services that are foundational to improved Medicaid service delivery DSRIP is the NYS initiative to fundamentally change the healthcare delivery system by reinvesting in Medicaid with the primary goal of reducing avoidable hospital use by 25% over 5 years. More: What is DSRIP?
This feature allows you to click on a link embedded in the report to view the associated imaging study — it's simple and quick! IERD meets an MU2 (Meaningful Use, Stage 2) menu set requirement. IERD is live with Medent, eClinical Works and STI practices. To enable IERD at your practice, contact the RHIO team and your EHR vendor. Each EHR vendor needs to complete work with the RHIO to enable this service.
Need support? It's simple to give the RHIO the information needed to quickly resolve any problem you encounter in using RHIO services. Log in to the Provider Portal and complete our Support Request form. You can also call 1-877-865-7446 (RHIO) to speak with one our representatives.