Important Information

4/13/2026: New Feature - Explore+ Social Care View

We are pleased to announce the new Social Care View feature on our Explore+ clinical query portal. This view provides access to Health‑Related Social Needs (HRSN) information submitted through a regional Social Care Network (SCN). HRSN data supports care coordination by displaying social care activities such as HRSN screenings, referrals and assessments, alongside clinical data in the patient’s record.

To access HRSN data, click on the Social Care View tab, on the landing page when entering the patient’s record. This view is available to users with affirmative patient consent. 


📌 Please Note: HRSN data should only be viewed, when applicable. Remember, accessing Protected Health Information (PHI) is always minimum necessary and should follow HIPAA guidelines.

Visit the Training tab and select Explore+ Social Care Network (SCN) Training to view a short 4‑minute video. More details can also be found in the Rochester RHIO User Guide under the Training tab.

If you need support or have questions, our team is here to help:
📧 support@grrhio.org
📞 1‑877‑865‑7446

 

Thank you for your continued participation.

Important Documents for RHIO Users

Key Reports & Supporting Research

Key Research Completed by Rochester RHIO

Scholarly Research About Health Information Exchange 

Download Community/Quality Measures

As healthcare reform continues, the industry’s headlong shift from fee-for-service to a pay-for-performance model means quality improvement projects have become more top-of-mind for hospitals and healthcare systems, and this means that clinical metrics are more important than ever.

The Community Metrics Cross Walk team is now providing links to the most updated documents for your review as you plan your data analytics program. 

Previous: 2016 Community Measures Crosswalk [Release Date: July 1, 2016]

The data provided in the 2016 Community Measures Crosswalk begins with the CMS Master List, issued by the Center for Medicare and Medicaid Services. We identified those measures that practices in our community needed to access by adding tabs for MACRA, PCMH, FQHC, HEDIS, GRIPA, and more. 

The Community Measures Crosswalk Workgroup is a subgroup of the Rochester PCMH Collaborative. Members include:

  • Deb Blanchard, RRHS
  • Diane Dale, Canisteo Valley Family Medicine
  • Cynthia Korpal, URMC
  • Martha Osowski, URMC
  • Nancy Buffum-Herman, FLPPS

Comments and suggestions should be sent to: support@grrhio.org.

Community Resources

Health information technology (HIT) is changing the way that health care is delivered in our community, in New York State, and across the country. The goal of HIT adoption and meaningful use is to enable improvement in health care quality, increase affordability and advance health care outcomes by supporting medical decisions and the delivery of coordinated, preventive, patient-centered care.

If you would like specific information on resources for medical practices planning to purchase electronic health record systems,visit the Services section of this website, or contact your Regional Account Manager at 877.865.RHIO (7446). 

For general background on health information technology and government initiatives to promote it, these resources may be helpful.