Important Information

9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.

No Action Required for Most Participants

Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.


👉 View Updated Transition FAQs 

👉 Learn More About the Transition

👉 SHIN-NY SCPA HIN Election Schedule Amendment Form 

👉 HealtheConnections Rochester RHIO Transition Webpage

👉 HealtheConnections Events & Training Calendar

Questions? Contact support at ðŸ“§ support@grrhio.org or ðŸ“ž 1‑877‑865‑7446

Learn About Updates to the Rochester RHIO Minor Consent Process

For Pediatricians & Clinicans Treating Minors

Rochester RHIO provides valuable clinical information about pediatric patients for treating providers and clinicians. The Rochester RHIO Minor Consent form is a one-time, override consent form for the requesting provider during that specific visiting only and does not change the consent status at other providers with whom the minor may have a treating relationship. A minor's PHI can still be accessed during a life-threatening event by emergency medical staff, even if there is a "no" consent form on file.

The Minor Consent form MUST be faxed or mailed to the Rochester RHIO for processing. Important: Minor consent forms are tracked manually and cannot be part of auto-consenting. Information available through the RHIO may include sensitive health information and will not be disclosed to parents. Learn more...

New RHIO Admin Attestation Feature is Live!

For RHIO Admins

Rochester RHIO has improved the RHIO Admins' User Access tab. As a Qualified Entity (QE) in New York State, these enhancements ensure the appropriateness of user access and the importance of security compliance. These new workflow requirements include six updates. Read more...