6/5/2026: New platform coming soon
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform called Fusion in late July. This update will expand access to patient records in the Western New York, Finger Lakes and Southern Tier regions. By sharing infrastructure and services, we will reduce redundancies and increase efficiency.
For details, download the resource below:
Further questions? Contact:
📧 support@grrhio.org
📞 1‑877‑865‑7446
Rochester RHIO is a community health information exchange (HIE) dedicated to serving New York’s greater Finger Lakes region, including Monroe, Allegany, Cayuga, Chemung, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties. Its suite of services allow health care professionals to securely and rapidly records across institutions and practices, making patient information available wherever and whenever needed to support the highest quality care. Patients benefit from fewer repeated tests, missing records and errors, while receiving more informed care during office visits and emergencies. RHIO's health information exchange processes more than 7 million clinical messages a month for 1.5 million residents. RHIO is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY). For more information, call RHIO Support at 1-877-865-7446 (RHIO).
What is health information exchange (HIE)? Health information exchange is the process of sharing health information electronically. As a noun, a health information exchange, or HIE, is an organization providing technology and services to allow stakeholders to securely share health information (Source: strategichie.com).
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