UPDATE 9/24/2020 Notice to Explore Users: Rochester RHIO team continues to work on improvements to system performance. We have seen a significant improvement from user experiences last week but are planning additional improvements over the next few days. We value the importance of this service, as we continue to actively work to speed things up, we'll provide updates here. For other Explore+ commonly asked questions see: Explore+FAQ or users can call us directly at RHIO Support for assistance 1.877.865.RHIO (7446)
Rochester RHIO is a secure electronic health information exchange (HIE) dedicated to serving New York’s greater Finger Lakes region, including Monroe, Allegany, Cayuga, Chemung, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties. Its suite of services allow health care professionals to securely and rapidly share records across institutions and practices, making patient information available wherever and whenever needed to support the highest quality care. Patients benefit from fewer repeated tests, missing records and errors, while receiving more informed care during office visits and emergencies. RHIO's health information exchange processes more than 7 million clinical messages a month for 1.5 million residents. RHIO is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY). For more information, call our Support Center at 1-877-865-7446 (RHIO).
What is health information exchange (HIE)? Health information exchange is the process of sharing health information electronically. As a noun, a health information exchange, or HIE, is an organization that provides technology and services to allow their stakeholders to securely share health information (Source: strategichie.com).
Past RHIO Reports (Newsletters)