8/14/2020 1:30 PM RESOLVED: Rochester RHIO DIRECT Customers experienced an outage in DIRECT and Basic Alerts. All services are functioning fully now and Alerts not delivered during the outage are being queued to send over the next few days. For additional questions, please contact Rochester RHIO Support @ 877.865.7446 or email@example.com.
Rochester RHIO is a secure electronic health information exchange (HIE) dedicated to serving New York’s greater Finger Lakes region, including Monroe, Allegany, Cayuga, Chemung, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties. Its suite of services allow health care professionals to securely and rapidly share records across institutions and practices, making patient information available wherever and whenever needed to support the highest quality care. Patients benefit from fewer repeated tests, missing records and errors, while receiving more informed care during office visits and emergencies. RHIO's health information exchange processes more than 7 million clinical messages a month for 1.5 million residents. RHIO is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY). For more information, call our Support Center at 1-877-865-7446 (RHIO).
What is health information exchange (HIE)? Health information exchange is the process of sharing health information electronically. As a noun, a health information exchange, or HIE, is an organization that provides technology and services to allow their stakeholders to securely share health information (Source: strategichie.com).
Past RHIO Reports (Newsletters)