🔒 Coming soon! New HIE platform: more efficient and secure.
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform late this spring. Throughout this transition, we will work to ensure great service and data security.
🔗 We are working with the Statewide Health Information Network for New York (SHIN-NY), New York eHealth Collaborative (NYeC), and other statewide partners to share infrastructure, reducing redundancies while maintaining services. Undertaking this initiative supports our goal of being a good steward of limited health care resources.
📅 As we get closer to the go-live date, we will be offering training and resources on the new clinical query platform.
📄 See more in our Frequently Asked Questions sheet and check back often for updates:
👉 View FAQs (PDF)
Questions?
📧 support@grrhio.org
📞 (877) 865-7446
Rochester RHIO is a community health information exchange (HIE) dedicated to serving New York’s greater Finger Lakes region, including Monroe, Allegany, Cayuga, Chemung, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties. Its suite of services allow health care professionals to securely and rapidly records across institutions and practices, making patient information available wherever and whenever needed to support the highest quality care. Patients benefit from fewer repeated tests, missing records and errors, while receiving more informed care during office visits and emergencies. RHIO's health information exchange processes more than 7 million clinical messages a month for 1.5 million residents. RHIO is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY). For more information, call RHIO Support at 1-877-865-7446 (RHIO).
What is health information exchange (HIE)? Health information exchange is the process of sharing health information electronically. As a noun, a health information exchange, or HIE, is an organization providing technology and services to allow stakeholders to securely share health information (Source: strategichie.com).
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