Important Information
📢 Heads Up: Direct Messaging Sessions Will Time Out
November 21, 2025 – 4:00 PM
Our vendor recently added a new security feature that automatically ends Direct Messaging sessions after a period of inactivity. If your session times out, you’ll see a message letting you know it’s expired and that you need to log back in.
Quick Tips to Keep Things Smooth:
- Log out when you’re done and close all browser windows tied to your session
- Clear your browser cache and cookies
- Try using incognito/private mode
- Close any old Webmail windows before starting a new session
If you’re still running into login issues after trying these steps, drop us a note—we’re here to help!
Thanks for your patience as we work to keep things secure.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Rochester RHIO Data at the Heart of Weill Cornell Medicine Study
The RHIO also continues to be a rich source of data for original research on the benefits and proven value of using a community health information exchange (HIE). In December 2015, researchers from Weill Cornell Medicine published a study in the Journal of the American College of Radiology. The study used records from the Rochester RHIO.
The purpose of the study was to quantify the cost-savings of a health information exchange in regards to repeat imaging because imaging procedures constitute a large portion of healthcare expenditures, according to the study. Using the data of over 12,000 patients, who consented to have their information made accessible through the RHIO, Weill Cornell Medicine researchers confirmed that healthcare providers who use a health information exchange reduce costs and limit redundant imaging and tests, resulting in additional savings. The researchers also indicated that HIEs should be leveraged even more to save additional healthcare dollars.