Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Explore application goes electronic
The Rochester RHIO has begun its transition to electronic applications and is pleased to announce the availability of a new, online Explore application. The electronic application empowers the RHIO Administrator to apply for a provider’s enrollment with the Explore service by completing new applications via our secure, online Provider Portal.
To access the electronic Explore application, log into the Provider Portal.
The electronic Explore application requires the RHIO Admin to answer a series of questions similar to the paper-based, enrollment application format. The electronic applications will replace mailed, emailed, and faxed paper enrollment forms. Questions? Contact the Rochester RHIO or call 1-877-865-7446 (RHIO).