Important Information
🔒 Coming soon! New HIE platform: more efficient and secure.
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform late this spring. Throughout this transition, we will work to ensure great service and data security.
🔗 We are working with the Statewide Health Information Network for New York (SHIN-NY), New York eHealth Collaborative (NYeC), and other statewide partners to share infrastructure, reducing redundancies while maintaining services. Undertaking this initiative supports our goal of being a good steward of limited health care resources.
📅 As we get closer to the go-live date, we will be offering training and resources on the new clinical query platform.
📄 See more in our Frequently Asked Questions sheet and check back often for updates:
👉 View FAQs (PDF)
Questions?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Explore application goes electronic
The Rochester RHIO has begun its transition to electronic applications and is pleased to announce the availability of a new, online Explore application. The electronic application empowers the RHIO Administrator to apply for a provider’s enrollment with the Explore service by completing new applications via our secure, online Provider Portal.
To access the electronic Explore application, log into the Provider Portal.
The electronic Explore application requires the RHIO Admin to answer a series of questions similar to the paper-based, enrollment application format. The electronic applications will replace mailed, emailed, and faxed paper enrollment forms. Questions? Contact the Rochester RHIO or call 1-877-865-7446 (RHIO).