Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Solution Spotlight: Transfer to PACs service improves image data interoperability
The Rochester RHIO continues to improve image data interoperability and has expanded its services by offering the Transfer to PACS service in conjunction with eHealth Technologies. This additional service empowers clinicians working in radiology or cardiology imaging departments to access a list of all external imaging studies for their patients from the Rochester RHIO Explore query portal. Needed images are automatically transferred into their local PACS system. Previously, clinicians could only view images.
“I really do love the Transfer to PACS workflow,” said Diana Frillici, Medical Records and PACS Administrator at Elizabeth Wende Breast Care. “It is much faster than using CDs, and it is very convenient that the images go directly to the patient medical record, rather than having to reconcile the record after a patient’s images are imported. We are looking forward to finding ways of working together with the Rochester RHIO to increase opportunities for use.”