Important Information
6/5/2026: New platform coming soon
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform called Fusion in late July. This update will expand access to patient records in the Western New York, Finger Lakes and Southern Tier regions. By sharing infrastructure and services, we will reduce redundancies and increase efficiency.
For details, download the resource below:
Further questions? Contact:
📧 support@grrhio.org
📞 1‑877‑865‑7446
News / Article
RHIO Explore users can look up statewide data
November 2016
The Rochester RHIO is pleased to announce the addition of statewide data to the RHIO Explore clinical query portal. This update allows Explore users to query and retrieve patient information from other regions in the state through the SHIN-NY.
For example, if an Explore user is looking up a patient who resides in Genesee County, the user can then query for state clinical data that may be available through HealtheLINK in Buffalo, or another one of eight health information exchanges (HIEs) in New York State.
For additional details on using this function, access the Rochester RHIO User Guide, which can be found by logging into the Provider Portal and clicking on the Information tab.