Important Information

9/12/2025 – 5:00 PM
Status Update: Direct Messaging and User Provisioning

We’re continuing to troubleshoot the issue affecting user provisioning and Direct Messaging access. Our teams are actively working toward a resolution.

We’ll share updates as soon as more information is available. Thank you for your patience and understanding.

9/9/2025 – 4:00 PM
Service Notice: Direct Messaging Access Issues

We are currently experiencing ongoing issues with Direct Messaging. Users have reported login errors, inconsistent loading behavior, and the need to clear browser cookies to access the service. In some cases, Direct Messaging fails to refresh without logging back into RHIO.

We are working closely with the vendor as these issues are actively investigated. We apologize for the inconvenience and appreciate your patience as we work toward restoring full functionality.

Services Affected:

Direct Messaging
Alert Notifications

For assistance, please contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446

Further updates will be posted here as they become available.

Sincerely,
RHIO Support Team

News / Article

Improved printing capabilities added to RHIO Explore

November 2016

RHIO Explore users now have the ability to select multiple items and print those items as a PDF file. To use the feature, go to the “Laboratories” screen, and select two or more clinical items. The “Download Selected Items as PDF” option then displays after you select at least two options.