05/25/2023: Rochester RHIO is performing an upgrade the weekend of June 2nd - June 4th, whereas Alerts, MyResultsDelivered, and data messages will be unavailable and new data will not be viewable in Explore+. Questions? RHIO Support is available at email@example.com.
Rochester RHIO wants to ensure that we have the right contacts to notify participants when performing system updates or maintenance; and when providing new services or enhancements to existing services. In order to verify that notices are delivered to the appropriate people, we are asking for your help!
Typically RHIO notices go to assigned RHIO Administrators within organizations. If this method of communication is enough, email firstname.lastname@example.org with your organization’s name. If additional communication is preferred, email email@example.com with:
- Your organization’s name
- Distribution email addresses managed by your organzation the RHIO should send notices to. For example: "RHIO_Admin@organization.org" or "IT_Staff@organization.org"
The RHIO has enhanced capabilities to tailor messaging to primary contacts at organizations, including different billing contacts, IT contacts, etc. By providing this information, it will streamline communication and ensure the right people are always in the loop regarding RHIO upgrades and service enhancements