6/26/2026: NEW - Fusion Transition Webinar Resources Now Available
New this week: Webinar recording and presentation slides are now available for review.
Rochester RHIO (RRHIO) will transition from Explore+ to a new clinical query platform, Fusion, in late July. This update will expand access to patient records across the Western New York, Finger Lakes and Southern Tier regions, while improving efficiency through shared infrastructure and services.
If you were unable to attend or would like to revisit the information, the webinar recording and presentation slides are now available below.
Access the webinar resources below:
➡️ View Webinar Recording (Zoom)
➡️ Download Presentation Slides (PDF)
For additional details, you can also review the resource below:
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
Rochester RHIO wants to ensure that we have the right contacts to notify participants when performing system updates or maintenance; and when providing new services or enhancements to existing services. In order to verify that notices are delivered to the appropriate people, we are asking for your help!
Typically RHIO notices go to assigned RHIO Administrators within organizations. If this method of communication is enough, email verify@grrhio.org with your organization’s name. If additional communication is preferred, email verify@grrhio.org with:
- Your organization’s name
- Distribution email addresses managed by your organzation the RHIO should send notices to. For example: "RHIO_Admin@organization.org" or "IT_Staff@organization.org"
The RHIO has enhanced capabilities to tailor messaging to primary contacts at organizations, including different billing contacts, IT contacts, etc. By providing this information, it will streamline communication and ensure the right people are always in the loop regarding RHIO upgrades and service enhancements