Important Information
📢 Heads Up: Direct Messaging Sessions Will Time Out
November 21, 2025 – 4:00 PM
Our vendor recently added a new security feature that automatically ends Direct Messaging sessions after a period of inactivity. If your session times out, you’ll see a message letting you know it’s expired and that you need to log back in.
Quick Tips to Keep Things Smooth:
- Log out when you’re done and close all browser windows tied to your session
- Clear your browser cache and cookies
- Try using incognito/private mode
- Close any old Webmail windows before starting a new session
If you’re still running into login issues after trying these steps, drop us a note—we’re here to help!
Thanks for your patience as we work to keep things secure.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Are you required to connect to the SHIN-NY? A webinar for regulated facilities
As part of the SHIN-NY Regulation (Addition of Part 300 to Title 10 NYCRR (Statewide Health Information Network for New York (SHIN-NY)), Article 28 nursing homes and diagnostic treatment centers, Article 36 certified home health care agencies and long-term home health care programs, and Article 40 hospices are required to be connected and contributing data to the SHIN-NY by March 9, 2018. More info...
This webinar, “Statewide Health Information Network for NY (SHIN-NY): Its Value to New Yorkers and What Regulated Facilities Need to Know” will address the value of the SHIN-NY and explore available funding opportunities for connecting. Two identical webinar sessions will be held for convenience. You are invited and encouraged to attend either session.
If you’re not already working with a QE to connect to the SHIN-NY, register for the webinar today and learn if your facility is required to connect and how to get started.