Important Information
📢 Status Update: Direct Messaging
October 17, 2025 – 5:30 PM
Email Notifications Restored: Bundled email alerts are now sending correctly after a vendor fix.
Webmail Access: SES is investigating ongoing loading issues but has not yet identified the root cause. Some users may still see session expiration errors.
Tips to Improve Access:
- Clear browser cache/cookies
- Use incognito/private mode
- Close all previous Webmail windows before starting a new session
Affected Services:
- Direct Messaging
- Alert Notifications
We’ll share updates as we learn more.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Welcoming new data sources!
Rochester RHIO would like welcome to the following organizations as data sources!
(Joined Q4 2017/Q1 2018)
- Albion Healthcare Center (C-CDAs)
- Allegany County Chapter, NYSARC (Consent, ADT Notifications)
- Arnot Health/Arnot Medical Services (Consent)
- Auburn Community Hospital (Clinical Reports, Laboratories, Radiology)
- Batavia Neurological Services (C-CDAs)
- Batavia Pediatrics (C-CDAs)
- Canandaigua Family Practice, URMC (C-CDAs)
- CDS Monarch, Inc. (C-CDAs)
- Chemung County (Deceased Notifications)
- Chemung County Chapter, NYSARC (Consent, ADT Notifications)
- CP Rochester (C-CDAs)
- Creekside Family Medicine (C-CDAs)
- Family Services of Chemung County (ADT Notifications)
- Farmington Family Medicine, URMC (C-CDAs)
- Finger Lakes Family Care, Thompson Health, URMC (C-CDAs)
- Finger Lake Internists (C-CDAs)
- FLCP Happiness House (C-CDAs)
- Genesis Pediatrics (C-CDAs)
- Greater Rochester Health Home Network (C-CDAs)
- Greater Rochester Internal Medicine (C-CDAs)
- Gurdeep Kundlas MD (C-CDAs)
- HHUNY/CCSI (C-CDAs)
- Honeoye Family Practice, URMC (C-CDAs)
- Lima Family Practice, URMC (C-CDAs)
- Livingston County (Deceased Notifications)
- Macedon Family Practice, URMC (C-CDAs)
- Midlakes Medical Care, URMC (C-CDAs)
- Mohamed Zahi Kassas MD (C-CDAs)
- Monroe Community Hospital (ADT Notifications)
- Monroe County DOH - Starlight Pediatris (C-CDAs)
- Muhlbauer Dermatopathology Laboratory (Pathology Reports)
- Noyes Pain Management (C-CDAs)
- Noyes Surgery (C-CDAs)
- Ontario County (Deceased Notifications)
- Ontario County Chapter, NYSARC (Consent, ADT Notifications)
- Orleans Community Health (C-CDAs)
- Orleans County (Deceased Notifications)
- Orleans County Mental Healtni terh (C-CDAs)
- Parma Health Center (C-CDAs)
- RehmaInnal Medicine (C-CDAs)
- Seneca County (Deceased Notifications)
- Shortsville Family Practice, URMC (C-CDAs)
- Southeast Obstetrics & Gynecology PC (C-CDAs)
- Stony Brook Pediatrics (C-CDAs)
- Thompson Health Practice Management, URMC (C-CDAs)
- Victor Family Practice, URMC (C-CDAs)
- Wayne County Chapter, NYSARC (Consent, ADT Notifications)
- Webster Medical Group PC (C-CDAs)
For a full list of data sources, go to the RHIO Participant Map and select "Participants Sending Data" to view all data contributors.