Important Information
📢 Status Update: Direct Messaging
October 10, 2025 – 5:30 PM
-
Email Notifications Restored: Our vendor resolved a temporary issue that had prevented email notifications from being sent to users' contact email addresses. The service has been restarted, and users are now receiving bundled email notifications when new Alerts messages are available. One email may include multiple messages, depending on volume.
-
Webmail Access Still Under Review: Our vendor continues to investigate the Webmail loading issue to identify the root cause. Some users may still experience session expiration errors. To improve access:
- Clear browser cache/cookies
- Use incognito/private mode
- Close all previous Webmail windows before launching a new session
Services Affected:
- Direct Messaging
- Alert Notifications
We’ll continue to keep you informed as progress is made.
Need help? Contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Welcoming new data sources!
Rochester RHIO would like welcome to the following organizations as data sources!
(Joined Q4 2017/Q1 2018)
- Albion Healthcare Center (C-CDAs)
- Allegany County Chapter, NYSARC (Consent, ADT Notifications)
- Arnot Health/Arnot Medical Services (Consent)
- Auburn Community Hospital (Clinical Reports, Laboratories, Radiology)
- Batavia Neurological Services (C-CDAs)
- Batavia Pediatrics (C-CDAs)
- Canandaigua Family Practice, URMC (C-CDAs)
- CDS Monarch, Inc. (C-CDAs)
- Chemung County (Deceased Notifications)
- Chemung County Chapter, NYSARC (Consent, ADT Notifications)
- CP Rochester (C-CDAs)
- Creekside Family Medicine (C-CDAs)
- Family Services of Chemung County (ADT Notifications)
- Farmington Family Medicine, URMC (C-CDAs)
- Finger Lakes Family Care, Thompson Health, URMC (C-CDAs)
- Finger Lake Internists (C-CDAs)
- FLCP Happiness House (C-CDAs)
- Genesis Pediatrics (C-CDAs)
- Greater Rochester Health Home Network (C-CDAs)
- Greater Rochester Internal Medicine (C-CDAs)
- Gurdeep Kundlas MD (C-CDAs)
- HHUNY/CCSI (C-CDAs)
- Honeoye Family Practice, URMC (C-CDAs)
- Lima Family Practice, URMC (C-CDAs)
- Livingston County (Deceased Notifications)
- Macedon Family Practice, URMC (C-CDAs)
- Midlakes Medical Care, URMC (C-CDAs)
- Mohamed Zahi Kassas MD (C-CDAs)
- Monroe Community Hospital (ADT Notifications)
- Monroe County DOH - Starlight Pediatris (C-CDAs)
- Muhlbauer Dermatopathology Laboratory (Pathology Reports)
- Noyes Pain Management (C-CDAs)
- Noyes Surgery (C-CDAs)
- Ontario County (Deceased Notifications)
- Ontario County Chapter, NYSARC (Consent, ADT Notifications)
- Orleans Community Health (C-CDAs)
- Orleans County (Deceased Notifications)
- Orleans County Mental Healtni terh (C-CDAs)
- Parma Health Center (C-CDAs)
- RehmaInnal Medicine (C-CDAs)
- Seneca County (Deceased Notifications)
- Shortsville Family Practice, URMC (C-CDAs)
- Southeast Obstetrics & Gynecology PC (C-CDAs)
- Stony Brook Pediatrics (C-CDAs)
- Thompson Health Practice Management, URMC (C-CDAs)
- Victor Family Practice, URMC (C-CDAs)
- Wayne County Chapter, NYSARC (Consent, ADT Notifications)
- Webster Medical Group PC (C-CDAs)
For a full list of data sources, go to the RHIO Participant Map and select "Participants Sending Data" to view all data contributors.