02/23/2024: Rochester RHIO is working with our technical vendor on an isolated issue that is preventing access to Support Requests via the Provider Portal.
Until this is resolved, you may report any issues by emailing RHIO Support at firstname.lastname@example.org or calling 1-877-865-RHIO.
Alerts allow care managers to be notified when their patients are admitted to a participating emergency department or hospital ANYWHERE in New York State. To receive, or send, Alerts on a patient through Rochester RHIO, that patient must have an affirmative consent on file.
Use Case Benefits:
Awareness and support during patient transitions in care settings improves the quality of patient care and can result in fewer hospital readmissions. For more information, contact our Support Team!