Important Information
6/26/2026: NEW - Fusion Transition Webinar Resources Now Available
New this week: Webinar recording and presentation slides are now available for review.
Rochester RHIO (RRHIO) will transition from Explore+ to a new clinical query platform, Fusion, in late July. This update will expand access to patient records across the Western New York, Finger Lakes and Southern Tier regions, while improving efficiency through shared infrastructure and services.
If you were unable to attend or would like to revisit the information, the webinar recording and presentation slides are now available below.
Access the webinar resources below:
➡️ View Webinar Recording (Zoom)
➡️ Download Presentation Slides (PDF)
For additional details, you can also review the resource below:
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
What's new: Statewide Alerts!
Alerts allow care managers to be notified when their patients are admitted to a participating emergency department or hospital ANYWHERE in New York State. To receive, or send, Alerts on a patient through Rochester RHIO, that patient must have an affirmative consent on file.
Use Case Benefits:
- Notifies authorized users of admission or discharge from a hospital or emergency room.
- Provides real-time updates so users are able to better get in touch with a patient.
- Supports care transitions of a patient from one care setting to another.
- Supports lower hospital readmission rates.
- Supports better patient outcomes.
Awareness and support during patient transitions in care settings improves the quality of patient care and can result in fewer hospital readmissions. For more information, contact our Support Team!