📢 Heads Up: Direct Messaging Sessions Will Time Out
November 21, 2025 – 4:00 PM
Our vendor recently added a new security feature that automatically ends Direct Messaging sessions after a period of inactivity. If your session times out, you’ll see a message letting you know it’s expired and that you need to log back in.
Quick Tips to Keep Things Smooth:
If you’re still running into login issues after trying these steps, drop us a note—we’re here to help!
Thanks for your patience as we work to keep things secure.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
Rochester RHIO was featured as part of a scholarly literature review in a recent issue of JAMIA (Journal of the American Medical Informatics Association) called, "The benefits of health information exchange: an updated systematic review."
The study found that health information exchanges improve patient care and reduce costs. Forty percent of the analysis was from HIEs in New York. Rochester RHIO represented approximately 9 percent of the analysis. The review found that there were several benefits to health information exchanges such as "fewer duplicated procedures, reduced imaging, lower costs, and improved patient safety."
The study made national headlines and was featured in several publications including: