9/17/2025 – 12:30 PM
Status Update: Direct Messaging and User Provisioning
We continue to work closely with our vendor partners to resolve the ongoing issues affecting Direct Messaging and user provisioning. Troubleshooting remains active, and the issue has been escalated due to its extended impact on our users.
We understand the importance of restoring access and are committed to providing timely updates as progress is made.
Services Affected:
Need help? Contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
Sincerely,
RHIO Support Team
Rochester RHIO is one of many efforts across the country trying to improve our health care system through the efficiency, data accuracy and security of health information technology.
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