Important Information
📢 Heads Up: Direct Messaging Sessions Will Time Out
November 21, 2025 – 4:00 PM
Our vendor recently added a new security feature that automatically ends Direct Messaging sessions after a period of inactivity. If your session times out, you’ll see a message letting you know it’s expired and that you need to log back in.
Quick Tips to Keep Things Smooth:
- Log out when you’re done and close all browser windows tied to your session
- Clear your browser cache and cookies
- Try using incognito/private mode
- Close any old Webmail windows before starting a new session
If you’re still running into login issues after trying these steps, drop us a note—we’re here to help!
Thanks for your patience as we work to keep things secure.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Vendors available for C-CDA contribution
Published: October 2018
Rochester RHIO has recently connected EMR vendors MEDITECH and PointClickCare for data contribution, specificially for C-CDAs. By increasing the quanity of data in our HIE, we can support better patient care for our community. Other vendors that are already active for C-CDA data contribution are:
If you have any of these vendors, that means you can start securely contributing data to Rochester RHIO today! Call our Support Center at 1-877-865-7446, or email us info@grrhio.org.