Important Information
9/17/2025 – 12:30 PM
Status Update: Direct Messaging and User Provisioning
We continue to work closely with our vendor partners to resolve the ongoing issues affecting Direct Messaging and user provisioning. Troubleshooting remains active, and the issue has been escalated due to its extended impact on our users.
We understand the importance of restoring access and are committed to providing timely updates as progress is made.
Services Affected:
- Direct Messaging
- Alert Notifications
Need help? Contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
Sincerely,
RHIO Support Team
News / Article
Vendors available for C-CDA contribution
Published: October 2018
Rochester RHIO has recently connected EMR vendors MEDITECH and PointClickCare for data contribution, specificially for C-CDAs. By increasing the quanity of data in our HIE, we can support better patient care for our community. Other vendors that are already active for C-CDA data contribution are:
If you have any of these vendors, that means you can start securely contributing data to Rochester RHIO today! Call our Support Center at 1-877-865-7446, or email us info@grrhio.org.