Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Rochester RHIO Becomes HITRUST Certified
Rochester RHIO is proud to announce that it has achieved HITRUST Common Security Framework (CSF) Certification. The HITRUST certification is recognized as one of the most rigorous frameworks for compliance and cybersecurity in the country, and is considered a national industry benchmark.
The scope of the overall assessment is around the Rochester RHIO’s Health Information Exchange (HIE), and the associated Security and Privacy controls associated with securing the system. The scope consists of the Consent Management, Identity Management and Security, Patient Record Lookup, and Secure Messaging. The options and factors selected for the assessment were: CSF Comprehensive Security & Privacy Assessment (Validated) including Regulatory Risk Factor: EHNAC Accreditation.
This achievement means that Rochester RHIO is ensuring that security, legal, and privacy standards are being maintained to help safeguard our community's healthcare data flowing through our health information exchange. Version 9.1 of the HITRUST CSF certification measures compliance for HIPAA, ISO, NIST, PCI, state laws, and other regulations and business requirements that affect Rochester RHIO.