📢 Status Update: Direct Messaging
October 10, 2025 – 5:30 PM
Email Notifications Restored: Our vendor resolved a temporary issue that had prevented email notifications from being sent to users' contact email addresses. The service has been restarted, and users are now receiving bundled email notifications when new Alerts messages are available. One email may include multiple messages, depending on volume.
Webmail Access Still Under Review: Our vendor continues to investigate the Webmail loading issue to identify the root cause. Some users may still experience session expiration errors. To improve access:
Services Affected:
We’ll continue to keep you informed as progress is made.
Need help? Contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
Rochester RHIO would like to welcome the following organizations as new data sources. The majority of them are contributing C-CDAs with a few exceptions (see below). These organizations were added during the months of January - July 2019.
Newest Data Sources
In addition, four regional hospital systems and several of their practices began contributing C-CDAs (Continuity of Care Documents) in late 2018.