Important Information
📢 Heads Up: Direct Messaging Sessions Will Time Out
November 21, 2025 – 4:00 PM
Our vendor recently added a new security feature that automatically ends Direct Messaging sessions after a period of inactivity. If your session times out, you’ll see a message letting you know it’s expired and that you need to log back in.
Quick Tips to Keep Things Smooth:
- Log out when you’re done and close all browser windows tied to your session
- Clear your browser cache and cookies
- Try using incognito/private mode
- Close any old Webmail windows before starting a new session
If you’re still running into login issues after trying these steps, drop us a note—we’re here to help!
Thanks for your patience as we work to keep things secure.
Need help?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Welcoming New Data Sources in 2019
Rochester RHIO would like to welcome the following organizations as new data sources. The majority of them are contributing C-CDAs with a few exceptions (see below). These organizations were added during the months of January - July 2019.
Newest Data Sources
- Absolut Center for Nursing and Rehabilitation at Three Rivers
- Ageless, LLC Interactive Medical Spa
- Cheryl Newman, MD
- Elcor Nursing and Rehabilitation Center
- Elderwood Administrative Services
- Elmwood Pediatrics
- Fairport Pediatrics
- Foothold Technology
- Health Systems Technology
- Honeoye Valley Family Practice
- Legacy Pediatrics
- Mary M Gooley Hemophilia Center
- Medisked (ADTs)
- Mendon Pediatrics, PLCC
- Orleans Community Healthcare Center (Images)
- Patchwork Pediatrics
- Person Centered Services (Eligibility)
- Planned Parenthood of CWNY
- St. Joseph's Neighborhood Center
- Twelve Corners Pediatrics
In addition, four regional hospital systems and several of their practices began contributing C-CDAs (Continuity of Care Documents) in late 2018.
- Arnot Health & Affiliates
- Finger Lake Health & Affiliates
- Rochester Regional Health & Affiliates
- URMC & Affiliates