Important Information
🔒 Coming soon! New HIE platform: more efficient and secure.
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform late this spring. Throughout this transition, we will work to ensure great service and data security.
🔗 We are working with the Statewide Health Information Network for New York (SHIN-NY), New York eHealth Collaborative (NYeC), and other statewide partners to share infrastructure, reducing redundancies while maintaining services. Undertaking this initiative supports our goal of being a good steward of limited health care resources.
📅 As we get closer to the go-live date, we will be offering training and resources on the new clinical query platform.
📄 See more in our Frequently Asked Questions sheet and check back often for updates:
👉 View FAQs (PDF)
Questions?
📧 support@grrhio.org
📞 (877) 865-7446
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Ensuring Quality Data
Complete, accurate data is essential for high quality health care. With the movement toward value-based payment, Rochester RHIO is focused on ensuring quality data and completeness. RHIO works diligently to identify gaps between health care data currently collected by clinicians and community organizations, and emerging data needs required for quality reporting.
Approximately 20 percent of clinical care documents (C-CDAs) from new data sources are incomplete at first, but then, Rochester RHIO technical and clinical staff step in to help close these gaps in data reporting
Through ever-deepening relationships with the community's healthcare providers, and grant support from the Greater Rochester Health Foundation, RHIO's Medical Director Tarun Kothari, M.D. flags missing data elements, then contacts physicians directly to help them understand the importance of data quality and operating requirements. In parallel, Rochester RHIO helps organizations identify data gaps where Common Clinical Data Set elements vary in electronic health records (EHR) systems and require vendor correction.