8/14/2020 1:30 PM RESOLVED: Rochester RHIO DIRECT Customers experienced an outage in DIRECT and Basic Alerts. All services are functioning fully now and Alerts not delivered during the outage are being queued to send over the next few days. For additional questions, please contact Rochester RHIO Support @ 877.865.7446 or firstname.lastname@example.org.
Rochester RHIO is honored to support public health officials during this time. Rochester RHIO analysts and managers are working diligently to provide the NYS Department of Health and other public health officials in our region with COVID-19 testing, hospitalization, and co-morbidity data that is available through our community health information exchange.