Important Information
8/20/2026: IMPORTANT UPDATE: Rochester RHIO Announces Partnership with HealtheConnections.
Rochester RHIO has announced a partnership with HealtheConnections as part of its HIE transition planning. No action is required at this time, and participants should continue using Rochester RHIO services as they do today. Migration activities have begun and will continue through the remainder of the year. Additional guidance, timelines, and training resources will be shared as plans are finalized.
👉 View Updated Frequently Asked Questions (FAQs)
👉 View Carol Tegas' Participant Letter
👉 View David Horrocks' NYeC Letter
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
RHIO Featured in Rochester Business Journal
Rochester RHIO's CEO and President Jill Eisenstein was recently profiled in the Rochester Business Journal, the city's leading source of business news. Jill is described in the article as a "fierce advocate" ensuring that "the medical community and all of us who are connected to the RHIO have the right information so that we can help people..."
Reporter Bennett Loudon does an excellent job breaking down the business of the RHIO and challenges associated with health information exchange. He also captures Jill's personality, and highlights Rochester RHIO's role supporting public health and the community during the pandemic.
"Just as it would have been difficult decades ago to imagine a pandemic scenario like the one we’re all living through today, most of us also could not have envisioned an electronic
information system like the one managed by Jill Eisenstein, that provides critical data in real time for health care professionals battling the COVID-19 outbreak."