Important Information
🔒 Coming soon! New HIE platform: more efficient and secure.
Rochester RHIO (RRHIO) will be transitioning Explore+ to a new clinical query platform late this spring. Throughout this transition, we will work to ensure great service and data security.
🔗 We are working with the Statewide Health Information Network for New York (SHIN-NY), New York eHealth Collaborative (NYeC), and other statewide partners to share infrastructure, reducing redundancies while maintaining services. Undertaking this initiative supports our goal of being a good steward of limited health care resources.
📅 As we get closer to the go-live date, we will be offering training and resources on the new clinical query platform.
📄 See more in our Frequently Asked Questions sheet and check back often for updates:
👉 View FAQs (PDF)
Questions?
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
COVID-19 Lab Results Processed from Other Regions Now in RHIO Explore
NEW THIS WEEK: Rochester RHIO is pleased to announce that ALL COVID-19 lab results, regardless of where they are processed, are available in the RHIO Explore clinical query portal. If a patient resides in the 14-county region, then COVID-19 lab results are available in the Explore patient record, even if the results are processed in another region or another state. RHIO receives daily COVID-19 reports from NYSDOH, and each day, Rochester RHIO sends COVID-19 results that are processed in our region to NYSDOH.
In addition, RHIO has COVID-19 Alerting services available for interested participants. RHIO also makes a daily downloadable COVID-19 report available for county health departments through its Provider Portal.