Important Information
6/26/2026: NEW - Fusion Transition Webinar Resources Now Available
New this week: Webinar recording and presentation slides are now available for review.
Rochester RHIO (RRHIO) will transition from Explore+ to a new clinical query platform, Fusion, in late July. This update will expand access to patient records across the Western New York, Finger Lakes and Southern Tier regions, while improving efficiency through shared infrastructure and services.
If you were unable to attend or would like to revisit the information, the webinar recording and presentation slides are now available below.
Access the webinar resources below:
➡️ View Webinar Recording (Zoom)
➡️ Download Presentation Slides (PDF)
For additional details, you can also review the resource below:
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
COVID-19 Lab Results Processed from Other Regions Now in RHIO Explore
NEW THIS WEEK: Rochester RHIO is pleased to announce that ALL COVID-19 lab results, regardless of where they are processed, are available in the RHIO Explore clinical query portal. If a patient resides in the 14-county region, then COVID-19 lab results are available in the Explore patient record, even if the results are processed in another region or another state. RHIO receives daily COVID-19 reports from NYSDOH, and each day, Rochester RHIO sends COVID-19 results that are processed in our region to NYSDOH.
In addition, RHIO has COVID-19 Alerting services available for interested participants. RHIO also makes a daily downloadable COVID-19 report available for county health departments through its Provider Portal.