UPDATE 6/4/2020: Rochester RHIO is currently experiencing larger than normal call volume due to a recent email about exciting news for Explore + and an update to our clinical query portal. While we still want our users to participate in upcoming webinars, we have found that there might be an error in the registration link you received. We will send an updated email with new registration information for upcoming events and have the registration also available after you login. For questions, please contact RHIO Customer Support at firstname.lastname@example.org.
NEW THIS WEEK: Rochester RHIO is pleased to announce that ALL COVID-19 lab results, regardless of where they are processed, are available in the RHIO Explore clinical query portal. If a patient resides in the 14-county region, then COVID-19 lab results are available in the Explore patient record, even if the results are processed in another region or another state. RHIO receives daily COVID-19 reports from NYSDOH, and each day, Rochester RHIO sends COVID-19 results that are processed in our region to NYSDOH.
In addition, RHIO has COVID-19 Alerting services available for interested participants. RHIO also makes a daily downloadable COVID-19 report available for county health departments through its Provider Portal.