UPDATE 9/24/2020 Notice to Explore Users: Rochester RHIO team continues to work on improvements to system performance. We have seen a significant improvement from user experiences last week but are planning additional improvements over the next few days. We value the importance of this service, as we continue to actively work to speed things up, we'll provide updates here. For other Explore+ commonly asked questions see: Explore+FAQ or users can call us directly at RHIO Support for assistance 1.877.865.RHIO (7446)
Certain healthcare facilities are pre-qualified to receive up to $13,000 in state money if they sign up to send clinical data to Rochester RHIO, our community health information exchange. Eligible organizations that wish to participate in the Data Exchange Incentive Program (DEIP) must contact Rochester RHIO by mid-September to complete the paperwork for the September 30, 2020 deadline, and must comply with bi-directional connectivity requirements by May 31, 2021.To learn if your organization is eligible, contact your RHIO Regional Account Manager.
DEIP is open to the following organizations and providers:
Eligibility Criteria for the Data Exchange Incentive Program
For detailed eligibility requirements, go to https://www.nyehealth.org/services/hie-adoption/.
You can also email email@example.com for general program inquiries.
*Note: The state has opened up the data incentive program to EMS, Labs and Pharmacies, which have until January 2021 to enroll in the program. For this new wave of the program, all requirements for these specific agencies must be completed by August 31, 2021.