9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
Certain healthcare facilities are pre-qualified to receive up to $13,000 in state money if they sign up to send clinical data to Rochester RHIO, our community health information exchange. Eligible organizations that wish to participate in the Data Exchange Incentive Program (DEIP) must contact Rochester RHIO by mid-September to complete the paperwork for the September 30, 2020 deadline, and must comply with bi-directional connectivity requirements by May 31, 2021.To learn if your organization is eligible, contact your RHIO Regional Account Manager.
DEIP is open to the following organizations and providers:
Eligibility Criteria for the Data Exchange Incentive Program
For detailed eligibility requirements, go to https://www.nyehealth.org/services/hie-adoption/.
You can also email deip@nyehealth.org for general program inquiries.
*Note: The state has opened up the data incentive program to EMS, Labs and Pharmacies, which have until January 2021 to enroll in the program. For this new wave of the program, all requirements for these specific agencies must be completed by August 31, 2021.