8/20/2026: IMPORTANT UPDATE: Rochester RHIO Announces Partnership with HealtheConnections.
Rochester RHIO has announced a partnership with HealtheConnections as part of its HIE transition planning. No action is required at this time, and participants should continue using Rochester RHIO services as they do today. Migration activities have begun and will continue through the remainder of the year. Additional guidance, timelines, and training resources will be shared as plans are finalized.
👉 View Updated Frequently Asked Questions (FAQs)
👉 View Carol Tegas' Participant Letter
👉 View David Horrocks' NYeC Letter
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
Rochester RHIO has been advancing patient care through innovation and better access to health data since its founding more than a decade ago. As a health information exchange pioneer, RHIO has now launched Explore+, an advanced clinical query portal that is flexible and responsive to the ever-evolving needs of Health Information Exchange (HIE).
This new patient search technology was created specifically for the multiple and often complex demands of HIE data environments. With an intuitive interface, Explore+ provides improved data characterization and options to view data by encounter, consolidated timeline and expression.
The portal delivers a better user experience through enhanced functionality and time-saving efficiencies. With a new, modern design, Explore+ also further improves authorized access to patient menus and historical consent.
Explore+ is the first clinical query portal to be built on the Meridian DAP platform, a powerful, foundational technology newly developed by RHIO’s technology partner, Aigilx Health.
Through this new development and other infrastructure enhancements, which accounts for not only the data demands of today but the foreseeable future, the RHIO addresses the needs of its community partners to provide better care for 1.5 million participants in its 14-county area.