Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Rochester RHIO Pioneers Advanced Clinical Query Portal to Address Complex HIE Data Environments
Rochester RHIO has been advancing patient care through innovation and better access to health data since its founding more than a decade ago. As a health information exchange pioneer, RHIO has now launched Explore+, an advanced clinical query portal that is flexible and responsive to the ever-evolving needs of Health Information Exchange (HIE).
This new patient search technology was created specifically for the multiple and often complex demands of HIE data environments. With an intuitive interface, Explore+ provides improved data characterization and options to view data by encounter, consolidated timeline and expression.
The portal delivers a better user experience through enhanced functionality and time-saving efficiencies. With a new, modern design, Explore+ also further improves authorized access to patient menus and historical consent.
Explore+ is the first clinical query portal to be built on the Meridian DAP platform, a powerful, foundational technology newly developed by RHIO’s technology partner, Aigilx Health.
Through this new development and other infrastructure enhancements, which accounts for not only the data demands of today but the foreseeable future, the RHIO addresses the needs of its community partners to provide better care for 1.5 million participants in its 14-county area.