4/13/2026: New Feature - Explore+ Social Care View
We are pleased to announce the new Social Care View feature on our Explore+ clinical query portal. This view provides access to Health‑Related Social Needs (HRSN) information submitted through a regional Social Care Network (SCN). HRSN data supports care coordination by displaying social care activities such as HRSN screenings, referrals and assessments, alongside clinical data in the patient’s record.
To access HRSN data, click on the Social Care View tab, on the landing page when entering the patient’s record. This view is available to users with affirmative patient consent.
📌 Please Note: HRSN data should only be viewed, when applicable. Remember, accessing Protected Health Information (PHI) is always minimum necessary and should follow HIPAA guidelines.
Visit the Training tab and select Explore+ Social Care Network (SCN) Training to view a short 4‑minute video. More details can also be found in the Rochester RHIO User Guide under the Training tab.
If you need support or have questions, our team is here to help:
📧 support@grrhio.org
📞 1‑877‑865‑7446
Thank you for your continued participation.
Watch a video replay of the conference.
Download the PowerPoint presentations from the 2020 Finger Lakes Health Data Conference.
For additional background on speakers, go to: https://rochesterrhio.org/2020dataconference