Important Information
📢 Status Update: Direct Messaging
October 10, 2025 – 5:30 PM
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Email Notifications Restored: Our vendor resolved a temporary issue that had prevented email notifications from being sent to users' contact email addresses. The service has been restarted, and users are now receiving bundled email notifications when new Alerts messages are available. One email may include multiple messages, depending on volume.
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Webmail Access Still Under Review: Our vendor continues to investigate the Webmail loading issue to identify the root cause. Some users may still experience session expiration errors. To improve access:
- Clear browser cache/cookies
- Use incognito/private mode
- Close all previous Webmail windows before launching a new session
Services Affected:
- Direct Messaging
- Alert Notifications
We’ll continue to keep you informed as progress is made.
Need help? Contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
News / Article
Presentations from the 2020 Finger Lakes Health Data Conference
Watch a video replay of the conference.
Download the PowerPoint presentations from the 2020 Finger Lakes Health Data Conference.
- Keynote Presentation: Joshua Vest, Ph.D., M.P.H.
- Panel Presentation: Race and Ethnicity in Health Data, Shaquana Divers, M.H.A.
- Panel Presentation: Race and Ethnicity in Health Data, Marielena Vélez de Brown, M.D., M.P.H.
- Enforcement of Infoblocking Rules is Coming... Are You Ready?, Deven McGraw, J.D., M.P.H.; Amy S. Warner, Esq.
- RocHealthData.org Makes Big Data Simple & Accessible, Kathleen Holt, Ph.D.; Jamie Kleinsorge, M.S.
For additional background on speakers, go to: https://rochesterrhio.org/2020dataconference