Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Letter from the CEO: Looking Forward
We are starting our 15th year with enthusiasm and optimism! We know 2021 will have its challenges, but we look forward to making it an incredible year.
I first want to thank all of our stakeholders and participants for their continued trust and support of Rochester RHIO, and the health information exchange services we deliver in pursuit of high quality patient care and improved healthcare delivery efficiency.
For a quick review of RHIO’s work in 2020, take 2 minutes to check out our video report to the community
In 2021, upcoming editions of the RHIO Report will highlight key focus areas like:
- Data quality and completeness
- Community engagement (including health equity)
- Expansion of data sources
- Regional data hub
- Emergency preparedness (including COVID-19)
I do have one thing to ask of you—please let us know how we are doing, how we can better meet the needs of our region, and even what we are doing right. You can email me directly at jill.eisenstein@grrhio.org.