Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Rochester RHIO Provides Critical Support During Health Emergencies
By Jill Eisenstein, CEO & President
In last month's RHIO Report, I wrote about key focus areas for 2021. One of these is our role in Emerency Preparedness. Over the past 15 years, we have supported our regional healthcare community through challenges, including ransomware attacks and weather-related outages. Our commitment continues and RHIO's role in helping our region during the COVID-19 pandemic began when New York State (NYS) Gov. Cuomo declared a State of Emergency in March 2020.
New York State supports the State Health Information Network of NY (SHIN-NY), which comprises six Qualified Entities like Rochester RHIO that collaborate to provide highly developed, statewide health information exchange services. NYS leverages the SHIN-NY to ensure that data related to the pandemic is shared with regional healthcare providers and public health officials. This includes:
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COVID-19 testing data is forwarded from NYS to the RHIO, to alert care providers about their patients who test positive.
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COVID-19 testing data supports the work of our regional public health officials, who are engaged in contact tracing and in public communications.
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Expansion of clinical labs sending results directly to the SHIN-NY HIEs, to advance data quality and timeliness.
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COVID-19 vaccination data is forwarded from NYS to the RHIO, to ensure that this data is added to patient health records.
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And, COVID-19 vaccination data supports the work of the NYS Vaccination Hubs, like the Finger Lakes Vaccination Hub, by providing data that allows for analysis of their progress in vaccinating the population.
RHIO's activity has been a steady supporter of day-to-day healthcare treatment, care coordination and operations through Core and custom services. Like community HIEs nationwide, heightened recognition of the value of our HIE infrastructure is revealed as RHIO provides critical support during emergencies.
For more information about Rochester RHIO's response to the COVID-19 pandemic:https://rochesterrhio.org/Covid19