Important Information
8/20/2026: IMPORTANT UPDATE: Rochester RHIO Announces Partnership with HealtheConnections.
Rochester RHIO has announced a partnership with HealtheConnections as part of its HIE transition planning. No action is required at this time, and participants should continue using Rochester RHIO services as they do today. Migration activities have begun and will continue through the remainder of the year. Additional guidance, timelines, and training resources will be shared as plans are finalized.
👉 View Updated Frequently Asked Questions (FAQs)
👉 View Carol Tegas' Participant Letter
👉 View David Horrocks' NYeC Letter
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
COVID-19 Vaccination Data Plugged into Explore+
Authorized users of Explore+ can now view COVD-19 vaccination data in the patient's community health record. Vaccination data from NYSIIS (New York State Immunization Information System) is visible in the patient record under the "Immunizations" category. COVID-19 immunization records go back as far as mid-December 2020.
Also, as a reminder, county public health users have dedicated access to COVID-19 test results in the RHIO's Provider Portal. In addition, there are a few different ways that RHIO participants can access COVID-19 data. For more information, read Tips for Accessing COVID-19 Data via Rochester RHIO.
Rochester RHIO is also supplying COVID-19 vaccination data to the Finger Lakes COVID-19 Vaccination Task Force.
Questions? Contact RHIO Support.
Explore+ is your patient information connection.