Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
COVID-19 Vaccination Data Plugged into Explore+
Authorized users of Explore+ can now view COVD-19 vaccination data in the patient's community health record. Vaccination data from NYSIIS (New York State Immunization Information System) is visible in the patient record under the "Immunizations" category. COVID-19 immunization records go back as far as mid-December 2020.
Also, as a reminder, county public health users have dedicated access to COVID-19 test results in the RHIO's Provider Portal. In addition, there are a few different ways that RHIO participants can access COVID-19 data. For more information, read Tips for Accessing COVID-19 Data via Rochester RHIO.
Rochester RHIO is also supplying COVID-19 vaccination data to the Finger Lakes COVID-19 Vaccination Task Force.
Questions? Contact RHIO Support.
Explore+ is your patient information connection.