7/22/2026: IMPORTANT UPDATE: We Will Not Be Migrating to a New Platform at the End of July.
Several factors have impacted our migration timeline, and we have determined the need to delay the cutover to a new platform. Rochester RHIO services will continue for the time being, although some users may experience increased service response times.
👉 View News Updates & Resources
👉 Frequently Asked Questions (FAQs)
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
Authorized users of Explore+ can now view COVD-19 vaccination data in the patient's community health record. Vaccination data from NYSIIS (New York State Immunization Information System) is visible in the patient record under the "Immunizations" category. COVID-19 immunization records go back as far as mid-December 2020.
Also, as a reminder, county public health users have dedicated access to COVID-19 test results in the RHIO's Provider Portal. In addition, there are a few different ways that RHIO participants can access COVID-19 data. For more information, read Tips for Accessing COVID-19 Data via Rochester RHIO.
Rochester RHIO is also supplying COVID-19 vaccination data to the Finger Lakes COVID-19 Vaccination Task Force.
Questions? Contact RHIO Support.
Explore+ is your patient information connection.