9/12/2025 – 5:00 PM
Status Update: Direct Messaging and User Provisioning
We’re continuing to troubleshoot the issue affecting user provisioning and Direct Messaging access. Our teams are actively working toward a resolution.
We’ll share updates as soon as more information is available. Thank you for your patience and understanding.
9/9/2025 – 4:00 PM
Service Notice: Direct Messaging Access Issues
We are currently experiencing ongoing issues with Direct Messaging. Users have reported login errors, inconsistent loading behavior, and the need to clear browser cookies to access the service. In some cases, Direct Messaging fails to refresh without logging back into RHIO.
We are working closely with the vendor as these issues are actively investigated. We apologize for the inconvenience and appreciate your patience as we work toward restoring full functionality.
Services Affected:
For assistance, please contact RHIO Support:
📧 support@grrhio.org
📞 (877) 865-7446
Further updates will be posted here as they become available.
Sincerely,
RHIO Support Team
May 6, 2021 is World Password Day
Written By: Eric Bielski, Chief Information Security Officer
Password security is an item that everyone likes to laugh about. “Eric, I salted my password. Should I microwave it now?” – “Eric, I wrote my password down in this password logbook, is that ok?” Ha HA! But really, password complexity is becoming second nature for many people, and that’s great.
But just because you have made a complex password does not mean that you can check password security off of your list. If you’re accessing multiple applications or platforms with the same password, you’re putting yourself and the data and system protected by that one password at risk. If that one password is breached, then every system you’ve used it for is susceptible to a dictionary attack – where an attacker uses common or previously breached passwords to attempt to gain access to a system or application.
If you’re like me, then remembering dozens or even hundreds of passwords will seem impossible. Consider a reputable password manager. There are free solutions and paid solutions for this. Skip the password logbook. It is World Password Day! What an excellent day to start practicing better password security!