8/20/2026: IMPORTANT UPDATE: Rochester RHIO Announces Partnership with HealtheConnections.
Rochester RHIO has announced a partnership with HealtheConnections as part of its HIE transition planning. No action is required at this time, and participants should continue using Rochester RHIO services as they do today. Migration activities have begun and will continue through the remainder of the year. Additional guidance, timelines, and training resources will be shared as plans are finalized.
👉 View Updated Frequently Asked Questions (FAQs)
👉 View Carol Tegas' Participant Letter
👉 View David Horrocks' NYeC Letter
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
In August, Rochester RHIO will speak on advances made in patient information sharing alongside Ciitizen at the SHIEC 2021 Annual Conference. Health information exchanges from across the country will be gathering to network, discuss innovative technology advances, learn about federal policy changes, share best practices, and more.
Rochester RHIO and Ciitizen are partnering to enable Ciitizen app users to get copies of their medical records from New York providers. Leveraging Ciitiizen technology enables the release of health information in compliance with federal information blocking rules without the need to provision patient-facing portals. Ciitzen was recently featured on CBS News.
Rochester RHIO's Chief Information Officer Andrea Richardson and Chief Engagement Officer Denise DiNoto will be taking the stage alongside Ciitizen's Chief Regulatory Officer Deven McGraw and Head of Interoperability Solutions Lin Wan.
To learn more about SHIEC, or to register for a virtual ticket to the SHIEC conference, go to: strategichie.com.