Important Information
8/20/2026: IMPORTANT UPDATE: Rochester RHIO Announces Partnership with HealtheConnections.
Rochester RHIO has announced a partnership with HealtheConnections as part of its HIE transition planning. No action is required at this time, and participants should continue using Rochester RHIO services as they do today. Migration activities have begun and will continue through the remainder of the year. Additional guidance, timelines, and training resources will be shared as plans are finalized.
👉 View Updated Frequently Asked Questions (FAQs)
👉 View Carol Tegas' Participant Letter
👉 View David Horrocks' NYeC Letter
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Four Exciting Updates to Explore+
Explore+ provides clinical search technology and time saving efficiencies for authorized users. Four recent updates have been made to the interface to improve usability for participants.
- COVID Booster Information Added: Additional dose indicators and data are now available from NYSIIS.
- Improved Custom Date Range Functionality: Users can now type in a date range, but also use the calendar to select dates.
- Customized Expression View: Ability to organize expression cards according to user preference. Users can set their default Expression View by adding/removing and changing the order of expression cards. This feature is available through the User Preferences menu.
- Primary Diagnosis Indicator Added: A Primary Diagnosis Indicator now displays on an encounter. Codes comes from the ADT.
Explore+ is your patient information connection, and we are committed to making it as valuable as possible for users across the region. A special thank you goes out to the Explore+ User Group for their input and valuable feedback on enhancements.
If you'd like to learn more about Explore+, call the Rochester RHIO Support Center at 1-877-865-7446 (RHIO).
Email: support@grrhio.org. Fax: 585-410-6801