Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Four Exciting Updates to Explore+
Explore+ provides clinical search technology and time saving efficiencies for authorized users. Four recent updates have been made to the interface to improve usability for participants.
- COVID Booster Information Added: Additional dose indicators and data are now available from NYSIIS.
- Improved Custom Date Range Functionality: Users can now type in a date range, but also use the calendar to select dates.
- Customized Expression View: Ability to organize expression cards according to user preference. Users can set their default Expression View by adding/removing and changing the order of expression cards. This feature is available through the User Preferences menu.
- Primary Diagnosis Indicator Added: A Primary Diagnosis Indicator now displays on an encounter. Codes comes from the ADT.
Explore+ is your patient information connection, and we are committed to making it as valuable as possible for users across the region. A special thank you goes out to the Explore+ User Group for their input and valuable feedback on enhancements.
If you'd like to learn more about Explore+, call the Rochester RHIO Support Center at 1-877-865-7446 (RHIO).
Email: support@grrhio.org. Fax: 585-410-6801