9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
HITRUST Risk-based, 2-year (r2) Certified status demonstrates that the organization’s information technology infrastructure has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places Rochester RHIO in an elite group of organizations worldwide that have earned this certification. “The HITRUST Assurance Program is the most rigorous available, consisting of a multitude of quality assurance checks, both automated and manual,” said Bimal Sheth, Executive Vice President, Standards Development & Assurance Operations, HITRUST.
“Organizations like ours are continually under pressure to meet complex compliance and privacy requirements that include technical and process elements such as NIST and ISO,” said Jennie Spencer, CIO, CPSO at Rochester RHIO. “We are pleased to demonstrate to our customers the highest standards for data protection and information security by achieving HITRUST Risk-based, 2-year Certification."
