Important Information
9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
News / Article
Rochester RHIO Begins Recruiting Process Transformation
Like other organizations, Rochester RHIO was impacted by the “Great Resignation” in 2021. To stay competitive, RHIO looked at new and innovative ways to retain employees and attract candidates. In 2022, RHIO was approved to be a Cap-exempt employer by the U.S. government. RHIO also hired its first international, co-op student from RIT. The company also made improvements to its time off policy to retain employees. This also supports the pledge we made in 2020 to support diversifying our workforce.
To be Cap-exempt means that the organization is exempt from the timeframe or limits that governs the 85,000 application cap and can file H-1B applications without going through H-1B cap process via the federal government. In 2022, only 25% of applicants were approved through the limited federal program.
“The implementation of these job market strategies, along with allowing employees to work remotely, allowed the organization to compete for high quality talent, especially with more local tech talent working remotely for large west coast companies like Amazon, Oracle and Zillow.” – Judy Mendoza, VP of Administration.