9/15/2026: IMPORTANT TRANSITION UPDATE: Rochester RHIO continues to work with HealtheConnections, NYeC, and NYSDOH on transition planning activities. Participants should continue using Rochester RHIO services as they do today. Critical services, including Results Delivery and clinical data access, remain available.
No Action Required for Most Participants
Organizations that have selected Rochester RHIO as their Designated or Additional Health Information Network (HIN) do not need to take any action if they wish to transition to HealtheConnections. Organizations wishing to select a different HIN must submit a HIN election change by October 15, 2026. Organizations that do not make a change by this date will automatically be included in the transition to HealtheConnections.
👉 View Updated Transition FAQs
👉 Learn More About the Transition
👉 SHIN-NY SCPA HIN Election Schedule Amendment Form
👉 HealtheConnections Rochester RHIO Transition Webpage
👉 HealtheConnections Events & Training Calendar
Questions? Contact support at 📧 support@grrhio.org or 📞 1‑877‑865‑7446
In an exciting step forward, Rochester RHIO is the first health information exchange in the country to partner with Invitae, formerly Ciitizen, on the launch of the Cures Gateway so patients can access their community data from across the region and the state. While this supports compliance with the 21st Century Cures Act, the benefits to patients is so much larger. The Cures Gateway allows patients, especially those with complex or critical care needs, a secure, single point of entry to access multiple data sources at one time and put that data into an app of their choosing. This allows patients to share their information easily in order to participate in a clinical trial, or share their information with another care provider, especially one who may be out of state.
In 2023, the Cures Gateway allows patients ease of access to their data. It doesn’t replace a patient using their physician portal. Patients will still need to access their physician portals to make appointments, pay bills, communicate with their provider, etc. What the Cures Gateway provides is ease of use and data transfer for patients in a secure, simple way.
This is innovation: when 1.5 million residents across the Greater Finger Lakes Region can download and view their personal health data (from over 1,100 data sources) in just a few simple clicks.
Watch a demonstration of the new service, which is scheduled to be made available to the public in Q1 of 2023. For more information on accessing your patient data today, go to https://rochesterrhio.org/ForPatients and click Access My Health Data.