Data Exchange Incentive Program (DEIP) - HIE Adoption

Learn more about DEIP program basics, eligibility requirements, data contribution requirements, program milestones, payment milestones, QE contacts, and how to get started by going to

Questions? Contact your RHIO Regional Account Manager. You can also email for general inquiries.


Rochester RHIO provides onsite training and web-based training to assist physicians and office staff with incorporating RHIO software tools into their daily workflow. RHIO supplies each office with patient communication materials outlining the value and capabilities of our community health information exchange. These materials aid in patient education efforts by detailing the value of patient participation.

In order to use Rochester RHIO's clinical query portal, each user is required to complete initial training. RHIO users are also required to complete annual refresher training to review RHIO policies and services along with HIPAA compliance. Refresher training can be completed online, by participation in a webinar, or through an onsite training session administrated by RHIO staff. When completing any RHIO training, the user must attest that the training activity was completed.

If you would like specific information on training, contact your Regional Account Manager or our Support Team at 1-877-865-7446.

Community Resources

Health information technology (HIT) is changing the way that health care is delivered in our community, in New York State, and across the country. The goal of HIT adoption and meaningful use is to enable improvement in health care quality, increase affordability and advance health care outcomes by supporting medical decisions and the delivery of coordinated, preventive, patient-centered care.

If you would like specific information on resources for medical practices planning to purchase electronic health record systems,visit the Services section of this website, or contact your Regional Account Manager at 877.865.RHIO (7446). 

For general background on health information technology and government initiatives to promote it, these resources may be helpful.

Download Community/Quality Measures

As healthcare reform continues, the industry’s headlong shift from fee-for-service to a pay-for-performance model means quality improvement projects have become more top-of-mind for hospitals and healthcare systems, and this means that clinical metrics are more important than ever.

The Community Metrics Cross Walk team is now providing links to the most updated documents for your review as you plan your data analytics program. 

Previous: 2016 Community Measures Crosswalk [Release Date: July 1, 2016]

The data provided in the 2016 Community Measures Crosswalk begins with the CMS Master List, issued by the Center for Medicare and Medicaid Services. We identified those measures that practices in our community needed to access by adding tabs for MACRA, PCMH, FQHC, HEDIS, GRIPA, and more. 

The Community Measures Crosswalk Workgroup is a subgroup of the Rochester PCMH Collaborative. Members include:

  • Deb Blanchard, RRHS
  • Diane Dale, Canisteo Valley Family Medicine
  • Cynthia Korpal, URMC
  • Martha Osowski, URMC
  • Nancy Buffum-Herman, FLPPS

Comments and suggestions should be sent to: